Our Team

Moore & Johnson Agency's commitment to meeting your commercial insurance needs is evidenced by our growing team of highly-skilled, self-motivated professionals. Our partnership of talent means we have the knowledge to use both traditional and innovative ways to meet each customer's changing needs.

Our team works together continuously to update our knowledge of the industry and to stay in touch with the best products in the marketplace. We understand that today's sophisticated insurance consumer demands superior service, and our cutting-edge technology and dedicated staff allow us to serve you quickly and efficiently. All licensed employees participate in continuing education programs, and many have earned higher-level professional designations in insurance advising, risk management, and related areas. Many are members of the National Association of Insurance Women and nearly all serve on various industry committees and community boards.

Our team comprises:

• Insurance professionals who visit your business personally to perform a detailed risk analysis and to give professional advice about the coverage and services you should expect. These professionals participate in continuing education and training events regularly to help them learn to identify your risks and discuss your needs.
  
  
• Knowledgeable customer service associates who answer your questions and offer helpful information, whether it involves the smallest policy change or technical issues about classifications and rates. These professionals often develop close, ongoing relationships with our customers to ensure that records are kept up-to-date and notifications are made when changes occur.
  
  
• Highly-trained marketing professionals who work with your insurance specialist to understand your business and then search the marketplace to put together the most comprehensive, affordable solutions. They are continually re-trained in carrier guidelines, coverage and procedures to stay on the cutting edge of products and services that are available to you.
  
  
• Claims professionals who are 100 percent dedicated to settling claims to your satisfaction as quickly as possible. Unlike many agencies, our team has no responsbilities other than corrdinating claims management with adjusters, so your claim never takes a back seat to other important account tasks. We offer claims reporting toll-free, 24 hours a day, seven days a week.